Someday i will write a book - just not today.....
Motivation.
Many companies face a difficulty maintaining staff. Most often this is not due to them finding problems within their workplace. More a case that, they no longer feel the excitement or challenges in their workplaces they enjoy.
(COMPANY NAME REMOVED) realise this potential existed. Not just in individuals – but the company as a whole needs to be changing to promote Motivation. They do this in various ways; changing suppliers to add new and interesting ranges (*, p149, Motivators), changing people’s roles within the company (*, p148, Job Rotation), re-adjusting goals (*, p146, Maslow’s Theory) and but allowing for company successes to be rewarded (*, p148, McClelland’s Need for Achievement).
However their most effective motivation technique was actually via Perceptual-Motor Approaches (*, p153).
Every process was forever being updated. If a fault was found – the question was asked “How did the fault occur?” which was followed by “how can it be corrected?”.
Common sense prevailed, if some was required to make the process quicker/easier it was implemented. Inspection tests became simple enough that even new employees could learn on the job. Tool layouts become accessible in order of use. This made the employees feel more motivated to do their jobs – as the fear of doing the job incorrectly was removed. Managers felt more motivated to perform other tasks rather than watch the employees do theirs (which also benefited employees’ motivation).
References:
Kiniki, A, & Kreitner, R,. (2009). Organization Behaviour: Key Concepts, skills & best practices.
N.Y. USA : McGraw-Hill/Irwin
www.farrst.blogspot.com
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